What time is check in?
Check in is from 3pm. Earlier check in may be available on request for a small fee.

What time is check out?
Check out by 10am. Later check out may be available on request for a small fee.

How do we check in on arrival?
Keys are kept in a key safe at the property. The key code will be sent to you as soon as your holiday home is ready for you to arrive, along with directions.

What holiday parks do you have properties on?
We have two hot tub holiday homes at Tattershall Lakes Country Park
One hot tub holiday home on Sunnymede Caravan Park in Ingoldmells, and
One holiday home on Golden Palm Resort in Chapel St Leonards

Do your caravans have WiFi?
Yes all holiday homes have private WiFi

Are all your holiday homes pet friendly?
Yes all Coupland retreats properties are pet friendly, with a basket of blankets and dog toys provided!

Can I pay a deposit?
Yes, a £50 deposit is required to secure your dates. This is non refundable but taken off the final balance which is due 6 weeks before your stay.

Do you take a security deposit?
Yes, a refundable security deposit of £50 is due with your final balance and returned within 1 week of your check out date.